Privacy Policy
Last updated: 1 March 2026
dense-range Financial Services Ltd ("we", "our", "us") is committed to protecting the privacy of individuals who interact with our services. This Privacy Policy explains how we collect, use, store, and share your personal information when you use our website or engage our services.
Information We Collect
Information You Provide
When you contact us or use our services, you may provide us with:
- Name and contact details (email address, postal address)
- Financial information necessary for providing our services (income, assets, debts, financial goals)
- Employment information
- Identification documents where required for regulatory compliance
- Any other information you choose to share with us
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address and approximate geographic location
- Browser type and version
- Operating system
- Pages visited and time spent on our website
- Referring website addresses
How We Use Your Information
We use your personal information for the following purposes:
- To provide and improve our financial management services
- To communicate with you about our services and respond to your enquiries
- To comply with legal and regulatory obligations
- To protect our legitimate business interests
- To analyse website usage and improve user experience
Legal Basis for Processing
Under UK data protection law, we process your personal information on the following legal bases:
- Contract: Processing necessary to perform our contract with you or take steps at your request before entering into a contract
- Legal obligation: Processing necessary to comply with our legal obligations, particularly those related to financial services regulation
- Legitimate interests: Processing necessary for our legitimate business interests, such as improving our services and marketing to existing clients
- Consent: Where you have given specific consent for particular processing activities
Data Sharing
We do not sell your personal information. We may share your information with:
- Service providers who assist us in delivering our services (under appropriate contractual safeguards)
- Professional advisers such as lawyers and accountants
- Regulatory bodies and law enforcement agencies where required by law
- Other parties with your explicit consent
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Access controls and authentication procedures
- Regular security assessments
- Staff training on data protection
Data Retention
We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, regulatory, accounting, or reporting requirements. For financial services clients, we typically retain records for a minimum of six years after the end of our relationship, in line with regulatory requirements.
Your Rights
Under UK data protection law, you have the following rights:
- Access: Request a copy of the personal information we hold about you
- Rectification: Request correction of inaccurate or incomplete information
- Erasure: Request deletion of your personal information in certain circumstances
- Restriction: Request restriction of processing in certain circumstances
- Portability: Request transfer of your information to another organisation
- Objection: Object to processing based on legitimate interests or for direct marketing
- Withdraw consent: Where processing is based on consent, withdraw that consent at any time
To exercise any of these rights, please contact us using the details below.
Cookies
Our website uses cookies to improve functionality and analyse usage. For detailed information about the cookies we use, please see our Cookies Policy.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website with an updated revision date.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
dense-range Financial Services Ltd
Suite 412, Northern Quarter House
78 Dale Street
Manchester, M1 2HN
Email: [email protected]
Supervisory Authority
You have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated. The ICO can be contacted at ico.org.uk or by post at Wycliffe House, Water Lane, Wilmslow, SK9 5AF.